Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Joe Goode Flooring has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Joe Goode Flooring

      4028 Reidsville Rd Winston Salem, NC 27101-2141

    • Joe Goode Flooring

      2925 Silver Chalice Dr Winston Salem, NC 27101

    Business ProfileforJoe Goode Flooring

    Carpet Installation
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Joe Goode Flooring has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Joe Goode Flooring

        4028 Reidsville Rd Winston Salem, NC 27101-2141

      • Joe Goode Flooring

        2925 Silver Chalice Dr Winston Salem, NC 27101

      Location of This Business
      4028 Reidsville Rd, Winston Salem, NC 27101-2141
      BBB File Opened:
      1/19/2022
      Years in Business:
      43
      Business Started:
      1/1/1981
      Business Management
      • Mr. Joe Goode, Owner/Operator
      Contact Information

      Customer Contact

      • Mr. Joe Goode, Owner/Operator

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/19/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      We purchased our home in April of 2021 and received a recommendation to use Joe Goode Flooring to replace the carpet in our home. We met with Joe on April 1st and selected the carpet type - Essential Design II by Mohawk. Joe showed up promptly on April 22nd as agreed and installed the new carpet. we were told that the carpet has a lifetime warranty against stains and other wear concerns etc. Also Joe offered a 1 year 100% satisfaction guarantee for any installation issues or concerns. Unfortunately it took months of continuously contacting Joe Goode to even get an invoice for the carpet we purchased and have yet to receive the warranty information. I have contacted Joe via text and phone calls no less than a dozen times or more over the last 8 months. We have issues with fraying and separating seems between the hall and bedrooms that I have sent him pictures of that he agreed to come repair, however that never seems to happen. At this point, we don't have anything supporting a warranty or even proof that we received the carpet we were told we purchased. $5,000 is a considerable amount to pay for carpet & labor containing NO warranty information and noticeable separating seems.

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB® of Central and Northwest North Carolina

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.