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          Find a Location

          Truliant Federal Credit Union has 35 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Truliant Federal Credit Union

              3200 Truliant Way Winston Salem, NC 27103-5778

              BBB Accredited Business

            • Truliant Federal Credit Union

              2564 Kirkwood Dr Burlington, NC 27215-6398

              BBB Accredited Business

            • Truliant Federal Credit Union

              4006 Mendenhall Oaks Pkwy High Point, NC 27265-8076

              BBB Accredited Business

            • Truliant Federal Credit Union

              1800 S Nc Highway 119 Mebane, NC 27302-9737

              BBB Accredited Business

            • Truliant Federal Credit Union

              2914 S Elm Eugene St Greensboro, NC 27406-4446

              BBB Accredited Business

            Business ProfileTruliant Federal Credit Union

            Credit Union
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3200 Truliant Way

            Winston Salem, NC 27103-5778

            Visit Website
            Email this Business
            (336) 659-1955

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            Customer Reviews

            1.3/5

            Average of 64 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            78 complaints closed in last 3 years

            33 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/26/1997

            Years in Business: 72

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Truliant Federal Credit Union is a full service financial institution.Offers credit union, savings, loans and investment services.

            Business Details

            This is a multi-location business.

            Find a Location

            Truliant Federal Credit Union has 35 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Truliant Federal Credit Union

                3200 Truliant Way Winston Salem, NC 27103-5778

                BBB Accredited Business

              • Truliant Federal Credit Union

                2564 Kirkwood Dr Burlington, NC 27215-6398

                BBB Accredited Business

              • Truliant Federal Credit Union

                4006 Mendenhall Oaks Pkwy High Point, NC 27265-8076

                BBB Accredited Business

              • Truliant Federal Credit Union

                1800 S Nc Highway 119 Mebane, NC 27302-9737

                BBB Accredited Business

              • Truliant Federal Credit Union

                2914 S Elm Eugene St Greensboro, NC 27406-4446

                BBB Accredited Business
              Headquarters
              3200 Truliant Way, Winston Salem, NC 27103-5778
              Email this Business
              BBB File Opened:
              1/1/1952
              Years in Business:
              72
              Business Started:
              5/1/1952
              Accredited Since:
              3/26/1997
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Business Management
              • Mr. Marcus Schaefer, President
              • Ms. Angie Guerrero, Executive Assistant
              • Mr. Anderson Langford, COO
              Contact Information

              Principal

              • Mr. Marcus Schaefer, President

              Customer Contact

              • Ms. Angie Guerrero, Executive Assistant
              Additional Contact Information

              Fax Numbers

              • (336) 659-5358
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              78 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/08/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              The nature of the dispute to return a vehicle voluntarily the car your collection we call your company on July 8 2024 we spoke with ****** 2 **** he was rude and we not allow us to speak the car the Tellruide has given us to many problems and we have put money into the car several times we are not in your state we would like to return this car we have never missed a payment and we are and older couple they are not trying to help us
              Read More
              Read 77 More Complaints

              Customer Reviews

              64 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              MICHAEL R

              07/29/2024

              Horrible communication. About to be charged for insurance on a car I do not have anymore. Keep getting letters from Truliant telling me I will be charged for them to give me insurance on a car that is totaled ! It is not being driven. It does not need insurance anymore. I no longer have the car in my possession and I will not get it back. It is a fraudulent charge. But they keep calling me and telling me the same thing and clearly not writing anything down that I tell them because every time I talk to them they act like this is new information they never knew about and there is nothing they can do to keep me from being charged for this insurance until Truliant actually buys the insurance for me and then it will be in their system. Why would I care to pay a company like this after I have told them I only needed a couple of months to pay since I have been hit with over ****** in medical bills. But they dont care obviously, and will only make it harder to pay. Have better communication and I want to pay but not if you guys are going to take advantage of me. Someone reach out please. I ultimately dont want to be scammed and I want to pay what I owe. But no one is helping me.

              Truliant Federal Credit Union Response

              08/03/2024

              Dear ************,We truly appreciate you sharing your concerns with us. We are so happy to learn that a leadership team member has been in contact with you regarding this matter, and we are actively working with the relevant parties to find a solution to your concerns. Rest assured that we will keep you updated on any new developments and reach out to you promptly to address your concerns. Your understanding is greatly appreciated.Truliant FCU
              Read 63 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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