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          Find a Location

          Krispy Kreme Doughnut Corporation has 188 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileKrispy Kreme Doughnut Corporation

            Doughnuts
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            PO Box 83

            Winston Salem, NC 27102

            Visit Website
            Email this Business
            (336) 725-2981

            Customer Reviews

            1.18/5

            Average of 28 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            110 complaints closed in last 3 years

            54 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 87

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Krispy Kreme Doughnut Corporation has 188 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              PO Box 83, Winston Salem, NC 27102
              Email this Business
              BBB File Opened:
              1/1/1960
              Years in Business:
              87
              Business Started:
              7/13/1937
              Business Started Locally:
              7/13/1937
              Business Incorporated:
              1/11/1982
              Type of Entity:
              Corporation
              Alternate Business Name
              • Krispy Kreme
              Business Management
              • Mr. Daryl G. Brewster, President & Chief Executive Officer
              Contact Information

              Principal

              • Mr. Daryl G. Brewster, President & Chief Executive Officer
              Additional Contact Information

              Fax Numbers

              • (336) 733-3797
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              110 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/24/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Old Stale, undersized and deformed, and missing doughnut order. I sent an email message to Krispy Kreme and the store and got no response. I ordered these through Krispy Kreme's online delivery system when our family was on vacation for one of our children's birthday. The doughnuts arrived quickly however, There was one missing out of the glaze box and the custom order box did not have all of our custom order items. Instead, they replaced some of our custom items with old hard stale glazed doughnuts. See in the attached picture the deformed doughnuts and they lacked frosting and inside filing. I would like to have a refund as this was just horrible and not the birthday doughnut surprise we wanted for our son.
              Read More
              Read 109 More Complaints

              Customer Reviews

              28 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Bianca G

              07/18/2024

              Hello! I just got an assorted dozen and the doughnuts were tasting awful. We had to throw them away because they taste spoiled and old. One of the new raspberry came deformed as well. I dont know if its a problem with that specific shop, because we havent had problems in the past. Id like to request a refund please. Purchase made in 07/18/24 5:19pm, store *****, order total $21.83.Thank you!
              Read 27 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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