2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Donald I
1 star09/13/2023
Purchased system for my wife and myself and given these insoles that where suppose to releve knee , foot , and hip pain . Also, sold a pair of Brooks shoes that was suppose to be part of the program that was nothing but junk. After several weeks of participating in this ordeal , we were worse off than before. First couple of weeks , things were pretty much normal, but soon became a nightmare. More pain , less comfort. Just so you know , our total bill was right around $ 4000.00 . Sad , Sad , Sad .
Good Feet Store Response
09/14/2023
Hi ******, We’re disappointed to hear that you haven’t found the relief you sought just yet. According to our records, you’ve never been in for a follow-up appointment. This is an important part of the process, as we can check in, see how things are going, and make adjustments to your system. Oftentimes, a slight adjustment can have a huge impact on the success of the supports. Please reach out to our Care Team at *********************************, so we can gain some more insight into your situation and schedule a follow-up appointment.Review from S. S.
1 star07/28/2022
The arch supports have made me worse. I did not have foot pain until after I wore the supports and pain I did not have has developed in my back and knees. I used to walk 45 minutes, now can only walk 25 minutes with arch supports. My left foot has a red gash under the foot after wearing the strengthening arch supports. I am out $800 because of the no return policy. I wish I had read the reviews on google before purchasing. Inside the store and for a few hours initially, all was well. I've followed the guidelines but after 7 days of what feels like torture to my body, I must file a complaint.Good Feet Store Response
08/03/2022
As a reminder, we have a wide variety of supports ranging in size, style, and strengths, and we have great hope that we can find the right fit for you. It takes time to notice the changes in the body and we offer free adjustments during that adjustment period if needed. We would love for you to join the many customers whose lives have been transformed, so please reach out to our Care Team at [email protected] so we can learn more and find the best way to assist you.Customer Response
08/03/2022
After 3 visits to the store and after reading the poor reviews and the BBB comment that it is a scam, I will not return to the store. Initially, I was told that there is a 97% success rate. I asked the salesperson, what if I'm in the 3% that can't get fitted. I don't remember her answer, but I think there was no answer. The staff are very well trained to SELL.
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