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Find a Location

Ego Home Furniture has 1 locations, listed below.

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    Business ProfileforEgo Home Furniture

    Furniture Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5379 Shattalon Dr, Winston Salem, NC 27106-1936
    BBB File Opened:
    6/15/2015
    Years in Business:
    9
    Business Started:
    1/1/2015
    Additional Contact Information

    Fax Numbers

    • (336) 893-5576
      Primary Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I made a purchase on this site and after discovering it was the incorrect products I immediately went to cancel … I attempted to call but I got transferred to many different places and the ones where I got to speak to someone, they were not able to help. I emailed and finally got a response saying they’d cancel my order .. the next day I noticed I was charged… I immediately attempted to contact the company via email 2 times and was ignored without response.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Disatisfied C

    1 star

    02/23/2024

    I was looking for furniture and initially spoke with the manager of the store, where I was given a price for the furniture. I came back on the second visit (next day) and spoke with a woman named *********, where I was given a more expensive price for the same furniture. I went back for a third visit, where I spoke with the actual manager again, for the agreed price along with some other furniture. Once I decided to give my information (checking account) to finance the furniture, I noticed the manager taking a photo of my private banking account information in his personal cell phone. This is a violation of my privacy, as well a breach of confidentiality. After disagreeing with their terms of the leasing agreement, I requested to the manager to delete my banking information from the computer and also from his cell phone. After speaking with someone in the legal field, I was informed that this was a breach of my privacy and to call back to confirm deletion of my information. Although, iPhones never actually delete anything due to information being saved in the "cloud". So technically, the manager still has my personal banking information stored in his phone/cloud and with these reviews regarding his business being consistent with his lying and failing to deliver customer's ******************** after receiving payment(s) is a huge concern and prompts in looking into legal representation. I called back to speak with the manager regarding this last night and *************************** up on me while I was still speaking. I was in disbelief at the "customer service" that was being provided or lack thereof. It is clearly and factually proof of the *** and 1-star rating that reflects the manager and his employees. This company should not have any business and should not be open to sale anything to the public.

    Local BBB

    BBB® of Central and Northwest North Carolina

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