3 Customer Reviews
Review from Michele R
1 star06/08/2024
For this store to be this **** fancy you would think they hired better cake decorator. Today is June 8, 2024. I came in to pick up my cake and it look nothing like what I asked for. It looked as if I a 5th grader wrote on it. They had the nerves to wanna charge full price. I showed them the cake I wanted with a simple change of adding lime green. They agreed they could do the design. I have pictures. I wish I could upload them on here so everyone can see what they gave me. what I asked for vs. what I got....smfh
Lowes Foods Response
06/09/2024
Hello *******, We understand cakes for celebrations are important. We would ask that you reach out to our ********** at ********************************* so we can understand more about your exchange with the store. This is the group that can help resolve matters for you.Review from Sunil R
1 star08/11/2023
I am customer at Lowe's food Five forks SC. I was with my friends for the happy hour at the beer den cavern. The bartender Harrison has been very rude to us and was showing racial discrimination towards me and my friends. He even refused to sell the beer when we requested to make a single payment foe the service. Also he threatened us not to visit the store any longer. His behavior and attitude are unacceptable and there must be proper action taken towards such people. I expect lowes food to look I to this matter and take appropriate action.Lowes Foods Response
08/12/2023
Hello *****,
We need a bit more information so we can investigate. Would you please reach out to us at [email protected].
Kelly
Review from Fay R
1 star11/21/2022
They have faulty self-checkout machines and then accuse their customers of not paying for the orders. A horrible experienceLowes Foods Response
11/21/2022
Hello ***, Would you please reach out to us at [email protected] so we can get more information so we can look into your visit? Thanks!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.