Business ProfileforLaw Office of Brian E. Thompson, PLLC

Myself and my minor daughter, ********** ******* hired Thompson Law Firm to represent us for a car accident we were in on May 29,2022. Thompson Law Firm received my settlement offer from insurance on 6/6/2023, however did not present the offer to me until 08/25/2023. I was promised payment from the settlement would only take a few weeks after the offers were received and accepted. I accepted and signed the offers the same day they were presented and then was given the run around upon time of payment. I was told week after week that the checks would be ready when in reality they hadn't even deposited the checks from the insurance. So, I had to then wait for the checks to clear. It wasn't until I left a bad google review late September that someone actually took the matter seriously. That is when Katlin of Thompson Law reached out to me and assured she would get our checks prepared to be picked up. On 10/3/23 Thompson Law said I could come pick up the checks for myself and my daughter. Upon driving 1.5 hrs away to *************, they only had my check prepared and were unaware that I was expecting a second check even though they were part of the same settlement. Thompson Law said they would reach out to me when my daughter ****'s check was ready, however they did no such thing. On 10/9/23 they mailed the check to an old address, with the envelope addressed to my minor child's name even though I had stated on 5 different occasions that I did not want anything to be mailed. Due to the parcel being addressed to a minor, the post office was unable to forward to my forwarding address and returned to sender on 10/13/2023. I have reached out to Brian Thompson and Katlin several different times to ask for them to reissue the check as it was being returned. Katlin told me there was nothing they could do and I had to wait for them to receive it back. I called again today 11/2/23 and was told I shouldn't worry about my minor child's check as there is nothing they can do.