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Find a Location

Nine Lamarca has 1 locations, listed below.

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    Business ProfileforNine Lamarca

    Online Retailer

    Current Alerts For This Business

    Alert:

    On April 12, 2021, Nine Lamarca came to the attention of BBB due to complaints. Complainants stated they had not received their purchased items and were unable to contact the business.

    On April 13, 2021, BBB check the website, http://Www.ninelamarca.net, to determine when it was created and where it was registered. The website was created on August 19, 2020, and is registered in Toronto, Ontario. The registrant's name and information were not disclosed.

    So that BBB may provide the most accurate and transparent information on Nine Lamarca to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return. BBB also requested copies of any written agreements, contracts, literature, brochures and marketing materials used.

    Mail sent to the address listed on the company's website (500 Akron Dr, Winston Salem NC 27105) was returned to BBB offices as "Attempted - Not Known, Unable to Forward."

    As of April 26, 2021, the business responded to BBB's email, but has not provided any of the requested information.

    BBB suggests that any consumers who placed an order with this business, and have not received their products after a reasonable amount of time, should dispute the charges with either their banks or credit card companies.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Winston Salem, NC 27105-3767
    BBB File Opened:
    4/12/2021
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Dejuana J

    1 star

    02/08/2024

    THIS IS THE WORST COMPANY. MY PACKAGE GOT LOST IN THE MAIL, SO I FILED A CLAIM WITH UPS, THE OWNER WONT FILL OUT PAPERWORK AND SHE LIED AND TOLD AFTERPAY THAT I HAD BEEN PAYED. I HAVEN'T RECEIVED PACKAGE OR MONEY BACK!!!!! AND SHE'S NOT RESPONDING TO EMAILS OR CALLS

    Nine Lamarca Response

    02/09/2024

    These allegations that you are making against us are not true, however. We shipped your order in a timely matter, as stated on our FAQ we are not responsible for lost or stolen packages. Ups has not given us any letter. They only provided the information listed below: “A claimed has been opened” We can only give accurate information that is given unto us. You received an emailed stating we would help you. As after pay, tried to take the money out of our account we assured them we packed & sent your order, which is correct information. We are so sorry Ups lost your package and wish there was more we could do to help, as we would have loved to but your threats has caused us to end the business relationship and we will allow you to handle however best you see fit moving forward.

    Customer Response

    02/10/2024

    Nine Lamarca I know it wasn't your fault the package got lost, You only responded back to me once, after I emailed you the second time and screen shotted what Afterpay said you never responded back to me. That's bad business I have the proof that you told Afterpay that UPS has paid me and they haven't because they're gonna pay you because you're the shipper. Like I said all I wanted was COMMUNICATION!!!! I'll never shop with you again on the strength that you lied on me. UPS has tried reaching you by phone no response nothing. And they told me to fill out police report so this could be invested I wasn't trying to do all of that I only wanted us to be on one accord. You have a bad review from someone else stating you don't respond so this must be a True factor.

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