ComplaintsforSonny's Discount Tire & Accessories
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Complaint Details
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Initial Complaint
08/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On July 14, 2024 ***** replaced all 4 tires on my car for $440.00 When I picked the car up I told him I wanted one of the old ones as a spare. He told me he left them at another shop but he would go pick one up. I asked where they were and I would go get one and would not tell me, stating he would go get it. I called him on 3 separate days and he kept promising he would get me one and would call me when he had it. He never did call me or provide me with a tire. He lied to me a total of 4 times by saying he would get me another tire. My brother-in-law, the person who referred me to *****, also asked ***** to provide me with the tire he promised but ***** did not do so. I am requesting he either credit my credit card for the purchase price of a new tire or provide me with a good, suitable replacement like he promised to do.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.