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Find a Location

Mediq Urgent Care has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mediq Urgent Care

      12201 NC 150 Suite 11 Winston-Salem, NC 27127

    • Mediq Urgent Care

      10102 S Main St Ste U High Point, NC 27263-3183

    • Mediq Urgent Care

      5718 W Gate City Blvd Greensboro, NC 27407-7039

    • Mediq Urgent Care

      10102 S Main St Ste U Archdale, NC 27263-3183

    Business ProfileforMediq Urgent Care

    Urgent Care Clinic
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mediq Urgent Care has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mediq Urgent Care

        12201 NC 150 Suite 11 Winston-Salem, NC 27127

      • Mediq Urgent Care

        10102 S Main St Ste U High Point, NC 27263-3183

      • Mediq Urgent Care

        5718 W Gate City Blvd Greensboro, NC 27407-7039

      • Mediq Urgent Care

        10102 S Main St Ste U Archdale, NC 27263-3183

      Location of This Business
      12201 NC 150 Suite 11, Winston-Salem, NC 27127
      BBB File Opened:
      12/11/2020
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/08/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      My husband and I went into this urgent care as we were in an auto accident. The dr failed to write the correct information down that we stated to him. When we went back to get the visit notes, we were provided with other patients visit notes. Upon getting the correct visit notes we noticed that the Dr mixed our visit up with someone elses. The nurse put my husband and I in separate rooms because she indicated Dr. ***** has issues keeping things straight. The notes mention nothing about my husbands chipped tooth. They have in the notes for both of us that we were not wearing seatbelts which we always wear a seat belt and were never even asked this question by anyone at the clinic. Both my husband ****** & I were having pain in various areas. Someone on my report it states " Throat Culture showed no bacterial growth ain to the left hip. I NEVER had a throat culture as my throat was not a complaint of mine. Why would anyone need a throat culture for a pain in hip?? The report is so convoluted with errors its pathetic. I refuse to pay for my husband or my visit after this debacle. In addition, we are having to be seen elsewhere so we can get an accurate diagnosis.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ben G

      1 star

      01/29/2024

      Insurance claims this provider accepts insurance it does not, business fails to effectively update the insurance they will accept with insurance company. Staff is hostile to patients, this is the last place you want to seek medical “care” with if you are sick or injured. Suspicious amount of positive reviews may suggest they incentivize customers to leave positive reviews but the bad reviews tell a much different story.

      Mediq Urgent Care Response

      02/01/2024

      I apologize for the confusion on your insurance.  We do take most insurance plans, but there are some insurance plans that have exclusive plans with certain systems, and they consider us "out of network".  We would only be able to verify that when we see your card, or try and put it through the computer verification system.  I will definitely speak to the front desk staff, as we do not accept any rude behavior towards patient that are seeking medical attention.  I do apologize, but there are insurance companies who have not extended their network to us.

      Local BBB

      BBB® of Central and Northwest North Carolina

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