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Business ProfileforMemories On Media
Current Alerts For This Business
08.29.19 -- BBB files indicate this business has a pattern of complaints concerning its ability to convert audio and video tapes to dvd for consumers in a timely manner. Consumers tell BBB the business told them it would convert their audio and video tapes to dvd within four to 12 weeks. But consumers say in their complaints the business is not delivering within those timeframes. Most consumers tell BBB they are unable to reach anyone at the business for an update on their order.
On its website, the business says it is running into extremely long turnaround times on orders due to the volume of orders it received from a Groupon it offered. It says, “As of today 7/31/19, we are working on orders received in February of 2019 and before….”
On 06.03.19 BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 08.29.19, the business has not responded.
Additional business information
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1422 Reynolda Rd, Winston Salem, NC 27104-1016
- BBB File Opened:
- 10/26/2014
- Business Started:
- 1/1/2013
- Business Started Locally:
- 1/1/2013
- Business Management
- Mr. Robert Beachley, Owner
- Contact Information
Customer Contact
- Mr. Robert Beachley, Owner
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/24/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
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