ComplaintsforBaxter's Bees LLC
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Complaint Details
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Initial Complaint
01/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I placed an order weeks ago and there was no response. Like it was a dead company. I emailed them asking when it would ship and there was no response. I then asked for a refund and there was no response. I then had to call them and leave a voicemail that I was requesting a refund. She then emailed me and lectured me over two emails that the refund would be coming in a few weeks if I'd be patient. Then, she left a voicemail for me (calling from **) that her bank account was not set up to do refunds. This could be a scam company or one that recently became desperate. They have a big website that takes orders, but nothing ships. They should be looked into. Their local number is *************Business response
02/23/2022
Business Response /* (1000, 7, 2022/02/14) */ Contact Name and Title: *************** owner Despite trying to resolve the issue as quickly as possible and even offering alternate ways for Mr. ****** to be reimbursed via ****** or *****, he filed this claim. The money has been refunded and I wish Mr. ****** the best in life, regardless of his outlandish statement that my company is a scam. My hope is that small businesses across the country are spared having to deal with Mr. ****** and will therefore gladly throw in a couple bucks towards a ******** campaign to purchase an ****** membership for him so that he can hurl his accusations and impatience at ********** instead of hard working, tax paying small businesses that are just trying to survive in a pandemic.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.