Customer ReviewsforSpotloan

They should get 0 starts.I had received a loan for about 400 or 500 almost a year ago and would assume that your payments are being applied to a loan. None of my payment are being applied and now the balance over 900. Paying 150 a WEEK this should have been completed over in just a few months. They are just collecting money and not being applied the balance and going to so-called interest. I should get a refund for all the extra money that was put into this because this should have been payed a long time ago. They will not be getting any more of my money, it will be stopping today.

Thank you for your review with the Better Business Bureau, though were sorry if we didnt create the experience that you would have expected. We pride ourselves in being transparent with consumers regarding the rates we offer and the loan repayment options we have. Our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement you executed. We have recently looked into your concerns and responded to you directly and believe we have come to a solution to resolve the concerns raised. If there is anything further we can do to assist you, please be sure to reach out to ******************************* or **************.

4/22/24 I took out a loan for $500 not knowing that I would have to pay back $2,203 ridiculous spotloan shows you how much you'll have to pay back after you signed the contract You have 3 days to give the loan back before penalties that is what I did I called and gave their $500 back 4/22/24 @7:**** money didn't show up till 4/23/24 morning and was 4/23/24 evening I have emails saying it was returned will no penalty and account closed I'm blocking them from my bank as soon as my bank off just in case spotloan try to pull money from me without my premission

Thank you for your review with the Better Business Bureau. Were sorry that you feel we only deserved a one star rating. We pride ourselves in being transparent with consumers regarding the rates we offer and the loan repayment options they have. Our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. Our records show that you have recently scheduled a payment to return your funds to Spotloan, interest free. Any balance remaining will be forgiven once this payment clears successfully. If you have any additional questions or concerns, please email us at ******************************* or call **************.

I had a loan of $1000. Had a balance of $557.92 in February. As of today, March 29th, it should be a balance of about $198. Its still a balance of $416! They have not responded back to me and I need to where my payments are going.

Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. We ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. Before you agreed to your loan, we provided you with your loan agreement which includes all of your loan terms and discloses how interest is calculated on your loan. We have responded to you directly to address your concerns. We encourage borrowers to pay off their loans as soon as possible to avoid accruing interest and we have no penalty for early repayment.

Was told the money would be deposited by a certain time, 8 pm central time. I have not received a deposit. They are scheduling my bank draft for March 22 and I have not even received the money.

Thank you for sharing your feedback with us. We are pleased to have worked with you directly to resolve your concern.

900% interest rate on a $300 loan? That HAS to be illegal. Werent they already taken to court once in a class action dispute a few years ago? Scammers! Shut this business down! I immediately put a stop payment with my bank for their ACH debits. They can negotiate a payoff or send me to collections. I hope the company goes under by then. Awful people.

Thank you for your review with the Better Business Bureau, though were sorry if we didnt create the experience that you would have expected. We pride ourselves in being transparent with consumers regarding the rates we offer and the loan repayment options they have. Our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. We have recently looked into your concerns and responded to you directly and believe we have come to a solution to resolve your initial issues raised. If there is anything further we can do to assist you, please be sure to reach out to ******************************* or **************.

Thank you for your review with the Better Business Bureau, though were sorry if we didnt create the experience that you would have expected. We pride ourselves in being transparent with consumers regarding the rates we offer and the loan repayment options they have. Our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. We have recently looked into your concerns and responded to you directly and believe we have come to a solution to resolve your initial issues raised. If there is anything further we can do to assist you, please be sure to reach out to ******************************* or **************.

First off they say they don't check your credit or use it against you- that's the first thing they do and they make a hard not soft inquiry f****** up your chances of another loan if denied. Secondly they scam by changing the apr when you accept (it says 490 on the front page it changes to 900 when you go to accept the terms in the fine print even tho they advertise flat rate!! This is making it nearly 5x what you borrow to repay) Overall 0/5 do not ever work with them!!

Thank you for taking the time to leave a review. At Spotloan, we strive to provide a great loan product that helps customers with their emergency expenses. Further, we ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. After carefully reviewing your application, we are sorry to tell you that Spotloan cannot give you a loan at this time. While you did not qualify for a Spotloan this time, you are welcome to apply again in 45 days.

My loan should already be paid in full. This company keeps adding money to my loan and then wants to make me pay a higher payment then what was agreed upon. They need to bring my loan up to date with a zero balance. Don't do business with this company. I regent that I did. Bring my balance to paid in full and don't take another payment from my account. *********************

Thank you for your review with the Better Business Bureau. We're sorry to see that you feel we deserved only a one-star rating. We ensure that our interest rate and payment details are clearly listed on our homepage, and we provide our customers with payment reminders prior to every payment which includes their remaining payment schedule. We have recently looked into your concerns and responded to you directly to address your initial issues raised. If there is anything further we can do to assist you, please be sure to reach out to ******************************* or **************.

Worse company ever don't get a loan with these people. They say one thing in their contract and something different I wish I had never dealt with these people.

Thank you for your review with the Better Business Bureau and we're sorry to see that you feel we deserve only a one-star rating. At Spotloan, we believe in being transparent with our consumers and ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. We have recently looked into your concerns, responded to you directly and believe we have addressed your initial issues raised. If there is anything further we can do to assist you, please be sure to reach out to ******************************* or **************.

Overall ********* it's easy to get and pay off. But they're policies are very misleading and confusing. Your policy should be clear and more understanding. For instance if you say to extend your due date you must contact us within two business days by phone or email. In which I did. And an answer I received was.. I was too late to extend my due date and basically I should have contacted them within 4 days not 2 days, shaking my head, it don't make sense. Two business days is two business days. And in your policy you also included in your words (at least 2 business days). Your policy that could be misleading to your customers / consumers should be rewritten and refresh with a clear view to understand. Both emails that I received back and phone call that I made for my request was both rude and never resolved. If your policy states at least two business days before due date you should honor it in which in this case it did not happen. Once I pay my balance off I'm not sure if I will return or recommend anyone until policy is fixed and honored.

Thank you for your review with the Better Business Bureau, though were sorry if we didnt create the experience that you would have expected. We strive to ensure that our **************** Representatives are providing the best customer service possible. At **********************, we believe in being transparent with our consumers and ensure that our interest rate and payment details are clearly listed on our homepage, on our website FAQ page, as well as on the loan agreement. We have recently looked into your concerns and responded to you directly to resolve your initial issues raised. If there is anything further we can do to assist you, please be sure to reach out to ******************************* or **************.