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ComplaintsforPrairie Property Management of Fargo-Moorhead, Inc
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Complaint Details
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Initial Complaint
07/14/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We feel we were unfairly charged for cleaning and repair fees for basic wear within our rental unit which resulted in not receiving most of our $1000.00 security deposit. The checklist requested we not fill nail holes prior to vacating. We did not fill them, was then charged for nail hole fill and painting. We hired to have carpets scrubbed as requested on checklist and showed proof of cleaning. We cleaned the unit thoroughly prior to vacating which can be clearly seen in the video provided below: *** **************************** *** **************************** *** **************************** We never defaulted in rent payments and never neglected the unit. We called on two occasions when water was leaking within our unit due to a faulty window install which PPM replaced, and a faulty tube within our air conditioner unit which causing a leak on our laundry room floor which PPM replaced. We scrubbed carpets regularly using a home carpet scrubber.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.