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ComplaintsforRJR Maintenance & Management
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Complaint Details
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Initial Complaint
07/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
When we looked at the place we asked about having central air since nothing was listed the girl that showed it to us said yes it does but turned out it has no air in here just heat we have two kids under 3 it is 90 degrees in here the ac doesnt fit took them back bought Fans and they arent doing anything asked them to move us and refused told us that being told it has central air is our word against theres its a safety hazard for kids when it is over ***** degrees and refuses to do anything about itBusiness response
08/01/2023
We have released this individual from their lease, offered their deposit back after move out is complete, and allowed them to have their prorated July rent back. We did need time to get approval from the owner of the home to take action, such as potentially putting a/c units in the home. Once that was denied we took action to get them out of the home so they can find something else.Customer response
08/03/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Contact Information
1106 32nd Ave SE
Fort Rice, ND 58554-6496
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3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.