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ComplaintsforRevolutions Power Sports, Inc
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Complaint Details
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Initial Complaint
06/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I dropped off my jetski last fall 2021 for a relatively easy fix. During the winter they said they were taking care of it. I started to call in April to get the status of the repair. I was told the repair was done but wanted to confirm it b4 I picked it up. I have called numerous times with no answers. It is now June 19, 2022 and I have no jetski and no idea where it is or if it is repaired. I have recorded the numerous phone calls to confirm what is stated above. Please help.Business response
06/30/2022
Our new service manager lost track of this repair order; the technician at the time did get the parts on order and some were on back order due to supply issues and this PWC being a little on the older side. Parts eventually came in but it got lost in the shuffle this winter/spring. Service Manager has since been in contact with **************** and unit has been elevated in the queue to get the boat back to him as soon as possible.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.