At-a-glance
Products & Services
Business Details
- Location of This Business
- 13525 S Stuhr Rd, Doniphan, NE 68832-9629
- BBB File Opened:
- 5/5/2003
- Years in Business:
- 32
- Business Started:
- 1/1/1992
- Business Incorporated:
- 5/3/2002
- Accredited Since:
- 2/18/2004
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Business Management
- Mr. Robert Kayl, Owner
- Contact Information
Principal
- Mr. Robert Kayl, Owner
Customer Contact
- Mr. Robert Kayl, Owner
- Additional Contact Information
Phone Numbers
- (800) 555-5295Other Phone
- (800) 555-5295
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
James R
04/13/2024
![](https://m.bbb.org/prod/ProfileImages/3c84e87f-f140-48ab-b6b0-14664edd3b50.png?tx=w_46)
Kayl Heating & Air, Inc. Response
04/15/2024
unhappy with the service you received from us and would like to get this
resolved as quickly as possible! We understand that communication has been difficult, as your schedule of availability and our business hours are not similar. It becomes challenging
when we cannot reach you on the phone during the day.
With this in mind, please understand we cannot pull our technicians from other
customers to send out to your home when we receive a call on a Friday at 4:20
pm wanting us immediately. Finishing this install requires scheduling in advance. This is to ensure that we do not inconvenience other customers who have already scheduled their appointments ahead of time. We would like to complete this project as soon as possible for
you. Please contact our office to schedule an appointment to get this resolved.
Additionally, we use a service to document all our calls and voicemails. As of
now, we have only received one voicemail from you regarding this situation. If
there have been more, please let us know, and we will work with our service
provider to address the issue.
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