ComplaintsforArbor Hills Trees & Landscaping
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Complaint Details
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Initial Complaint
09/14/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
We were gifted a gift certificate for this company and the new owner will not honor the certificate nor will he return our calls when we have left multiple messages for him. The one time we spoke to him, he said that he would send us a quote within a couple of days and we still haven't heard back from him. He is trying to not honor the gift certificate that was purchased through the company and is avoiding our calls.Business response
10/14/2022
Consumer Response /* (2000, 7, 2022/09/22) */ As of September 22, 2022, the owner of the company has agreed to honor the gift certificate and plant a tree for us after this complaint is removed.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.