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ComplaintsforEPIC Landscaping Solutions
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
He did our paver patio in May 2020. It now needs some holes filled in with Paver Locking sand. I have emailed him and called him and he never responds.Business response
09/30/2022
Business Response /* (1000, 5, 2022/08/31) */ Contact Name and Title: Eric - owner Contact Phone: ********** Contact Email: ************************************ In regards to this complaint I have spoken to him and told him this is not something that is covered under warranty. That is normal wear and tear and I have told him what his options are. I have been booked out this year and am not taking on smaller jobs such as this. I will reach back out via phone call and re communicate this to him personally and try to figure out a solution. Consumer Response /* (2000, 7, 2022/09/01) */ (The consumer indicated he/she ACCEPTED the response from the business.) He said he would come out by the end of this month to look at my paver patio.
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Contact Information
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
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TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 8:00 AM - 1:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.