ComplaintsforEstablished Roots Sod and Landscape
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Complaint Details
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Initial Complaint
09/28/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Hired Peyton ******** business to adjust and repair our sprinklers. We ask if a line from station four sprinklers had enough psi to run the sprinklers in our ditch and he said absolutely. They spray less than three feetnow. He was suppose to fix a system that would water two 92 foot berms on our east and south side of our house. I can't feel any water coming out anywhere. After he said he was all done and everything was fixed and correctly adjusted, I paid him and paid him $*** extra when he said he need more parts to fix things. After he left, which I should have done before paying him, I was mowing and found a sprinkler laying on the ground. I called and asked him to come fix it as well as other things I found. I had to call twice. He said it was fixed. I have a hole in the ground with a fountain and a sprinkler spraying next to it. I have pictures, videos, and copies of payment. Please help us. $**** and it's worse than before he came. We are watering the neighbors lawn and have dryBusiness response
11/17/2021
Business Response /* (1000, 11, 2021/10/31) */ I had gotten ahold of Peg, the plastic pieces inside the metal t fitting of the sprinklers that had been broken is due to some type of top pressure, a force of possibly being ran over with something due to the ground not having time to settle around the sprinkler, we had gotten all of them back up and running again with them working asking they should, to my knowledge we have worked out the issue. If peg has any questions please feel free to call me and we can work out any other issues we have if we have anymore.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.