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Complaint Details
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Initial Complaint
05/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We hired JTM Plumbing in Gretna last year to put in new sink, lavatory faucet, shower lever and head. This shower is downstairs and we just wanted completed in case we ever had company that would want to use it. We tested the shower right after and the cartridge came flying out. Second said first guy didn't install it right. It leaked after he was there so called again. Third guy said shouldn't leak anymore. It did and fourth guy said it was because it had a water saving cartridge. Well it continued to leak even more. This all cost us $1000.00. We hired another plumber and he had to go get a cartridge since that should never have been taken out. With the fix from the new plumber there has been no leakage.Customer response
06/03/2024
JTM plumbing has made everything right and actually more than right. I am pleased with the outcome and feel it is all cleared and good.
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Contact Information
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.