3 Customer Reviews
Review from Marcus L
5 stars05/24/2024
I recently had the pleasure of using Rooter Man Plumbing for a persistent plumbing issue in my home, and I couldn't be more satisfied with the service provided. From the moment I called to schedule an appointment, the entire process was smooth and professional. Grant, the technician assigned to my case, was outstanding. He arrived promptly and was well-prepared, exhibiting a high level of expertise and professionalism. Grant took the time to thoroughly diagnose the problem, explaining each step of the process in a way that was easy to understand. His attention to detail and commitment to solving the issue efficiently were truly impressive. What stood out the most was Grant's courteous and respectful demeanor. He treated my home with care, ensuring that his work area was clean and tidy both during and after the job. Grant's friendly attitude and willingness to answer all my questions made the experience pleasant and stress-free. The quality of work performed by Grant was top-notch. The plumbing issue was resolved quickly and effectively, and everything has been functioning perfectly since his visit. I appreciate the honesty and transparency he provided regarding the work needed and the costs involved—there were no hidden fees or surprises. I highly recommend Rooter Man Plumbing to anyone in need of plumbing services. The professionalism and skill demonstrated by Grant are a testament to the company's commitment to excellence. Thank you, Rooter Man, and especially Grant, for the exceptional service. You have earned a loyal customer!Review from Sandy A
5 stars08/16/2022
I called Rooter-man of Omaha for a clogged bathtub. I called to make an appointment and was so surprised that they were able to come out the same day. I received a call from the office when the plumber was on his way. Upon arrival the tech went directly to the bathtub after putting his booties on and got my drain opened in no time. I would highly recommend Rooter-man of Omaha! They were fast at getting to my job and very professional. I wish I could give them 10 stars. So I will give them a very high 5 stars. I will defiantly call them again if I need any plumbing service. Thank you Rooter-man of Omaha!!Review from Myrna M
2 stars02/17/2022
Took him two hours to find the clog. Found it only after calling boss to get advice. I think he should have figured it out before two hours. Don't think I'll be using mg them again.
RooterMan of Omaha Response
02/18/2022
We have contacted the customer and apologized for the issue yesterday and we have refunded her money.
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