ComplaintsforHastings Surgical Center, LLC
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Complaint Details
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Initial Complaint
03/25/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
In January of 2022 I paid off the entirety of my bill to this company. In early February my wife found a bill from them and called to resolve the bill. The company did not notify my wife that the bill had already been paid. I found out about her paying the bill a second time and contacted the company and asked them to refund the over payment. I was told it would be refunded within 2 weeks. It has been over 4 weeks and the money has not been returned to our HSA. We have other bills that need paid with that money and are being hounded with several letters a week from other medical providers.Business response
04/20/2022
Consumer Response /* (2000, 10, 2022/04/06) */ Business finally refunded the money after a second contact.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.