Business ProfileforT Square Movers

On 5/26/2023 I hired T square Movers to Load and unload a *****. Two team members came and began loading the truck. When I asked for the furniture to be covered and protected, they blew it off and kept loading. When we got to the location a couple of the items were damaged. When the workers were moving furniture into the house, they scratched the floor and gouged it in a couple of different spots. Two of the bedrooms and the living room also had surface scratches. They pulled the furniture across the floor instead of lifting it. Once it was spotted the two workers admitted to the damages and immediately called their boss. The two owners of the company came to the house on 5/29/2023. They assessed the damages and asked us to get in contact with the flooring company who refinished the floors a couple of months ago and to figure out what it would cost and take to get them fixed. They mentioned they did talk to the workers who admitted to causing the damages and that they were going to fix the situation. On 5/30/2023 we contacted the flooring company and sent pictures of the damages. The owner of the flooring company said without a doubt any scratch and especially the gouges would have to be sanded out and refinished to not see the damage and to protect the floor. He was put in contact with the moving company and told them the same information. The moving company now feels they should only repair the gouged spot in the one room for the dollar amount of $*** (This is their quote it did not come from the flooring company) The flooring company said to repair that spot would cost more than that and you would notice a difference in the floor. The owner of the flooring company, my Fiancé and I went to T squared business to try and resolve it all together. We were yelled at and told to get off the property and told they are not fixing or paying for anything.