Business ProfileforSpreetail, LLC

Spreetail claims to be an expert in shipping large and bulky items. They could not even ship a small pressure washer. What a joke of a company. Stay away. I was under the impression that I ordered from Walmart. The box arrived. It was damaged and soaked in gasoline and oil. The box was not the original box from the manufacturer. The pressure washer was improperly packaged and in no way protected. It was just thrown I to a cardboard box. I would have overlooked the scratches. Unfortunately, the gas tank was completely cracked and would not hold gas. It was likely damaged in transit due to the lack of protection. This company is supposed to be an expert in shipping. I called to complain and exchange the pressure washer for one that works. What a horrible experience. They expected me to repackage the pressure washer in the oil soaked box and drive it to FedEx. I tried to schedule a pickup and FedEx informed me that the tracking number they provided was invalid. It took 3 hours for a replacement label. I was finally able to start a return through Walmart. There process was much easier. Spreetail instructed that it will take 3 to 5 days after they receive their product before they can issue a refund. I will be disputing this through my credit card company if I do not receive my refund by the end of next week. Horrible company. They should not be in business.