Business ProfileforApple Roofing

I signed a contract with Apple Roofing on March 9, 2023 to replace my roof with a Worthouse Metal tile product after hurricane Ian in September of 2022. Supplies were delivered on April 18, and after the concrete tile was removed the metal install began on May 5, with work stoppage on May 13. Several issues were noted at this time, vents were not installed over the garage and a portion of the roof was not covered yet. I have text messages of my contact with the site manager back and forth with no resolution. On June 4, I contacted the corporate office and spoke with Holly on June 5, in an attempt to get the workers back to finish. They started work again on June 9, 2023, but did not correct areas on the ridge. The site manager and the Worthouse sales manager came out on July 7. They looked at the areas of concern including the ventilation, small area of the roof not covered and the ridge over the office not completed appropriately. The Worthouse sales manager and site manager with Apple agreed these areas should be redone properly, and the roof coverage completed and ventilation issues resolved. On July 8, 2023, work resumed again, and again they were unable to fix the ridge over the office. At this time I noticed they had completed areas with ridge caps that did not match the ones installed back in May. They delivered more incorrect ridge caps. As of July 13, I now had a new site manager which also looked at areas of concern, and agreed it was not done properly. Up until this point I had relayed to several people in the company I have been unable to obtain home owners insurance because UPC went bankrupt after the hurricane, and no company will write a policy until the permit is complete. I cannot obtain a mitigation study for the same reason. I at this point contacted by email, the Apple regional manager on August 7. Two workers came out on August 8, did nothing. We are now approaching 6 months from contract signing, yet I can get no one to complete this roof.