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Find a Location

CPR Cell Phone Repair Lincoln has 1 locations, listed below.

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    Business ProfileforCPR Cell Phone Repair Lincoln

    Tablet Equipment

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers cellular phones, pagers, satellite t.v. assesories.

    Business Details

    Location of This Business
    3865 South St, Lincoln, NE 68506-5238
    BBB File Opened:
    10/30/1995
    Years in Business:
    36
    Business Started:
    1/1/1988
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Kurtis Kraatz, Owner
    • Mr. Kregg Kish, Marketing Manager
    Contact Information

    Principal

    • Mr. Kurtis Kraatz, Owner

    Customer Contact

    • Mr. Kurtis Kraatz, Owner
    • Mr. Kregg Kish, Marketing Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    A few months back I brought my phone in,(*******) after the screen shattered. Now the only issue was the screen was cracked. The employee said ok no worries we can get it repaired. I paid $*** to have it repaired and after looking and noticing it seemed to work fine I left. But after returning home I noticed some color issues then I noticed that some settings were missing. I did some research and realized they possibly installed an LCD screen. I returned back and they replaced the screen again with the same issue. I then asked if they used an OLED screen and they said they cost extra. My phone was made to use OLED and LCD can't be used. They then charged me more to install one. After leaving my settings were still missing and my screen was very dim compared to normal. I then returned a few days later after doing some research, they hadn't transferred the data between the screens. I returned once again on another day. Had the data transferred. Then the screen failed, wouldn't respond, and had green lines through it. I went to another CPR store who repaired it but we noticed touch issues so they examined and determined there was an issue with the board and the other store confirmed they noticed possible issues too. I notified the employee the data on the other screen needed transferred and he argued it didn't. I told him it does and it was an issue we had otherwise the brightness does not work correctly. It was shipped off for over a month and still it wasn't fixed because the board "seemed" fine. Now my phones brightness and settings are missing. The touch issue has still continued, and I was refunded. But the touch issue never occurred until after so many repairs and now I do not have correct screen adjustments.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Midwest Plains

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