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Complaint Details
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Initial Complaint
02/09/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
They wanted to charge me a trip charge for the part they needed and labor which turns out to be double charging for labor I would understand if it was a labor charge or a trip charge I do not want to be gouged with bothBusiness response
03/02/2022
Business Response /* (1000, 5, 2022/02/11) */ Contact Name and Title: Amber ******* Contact Phone: ********** Contact Email: ************* Hi Lou, Sorry to hear you were dissatisfied with the service you received. We always do appreciate the opportunity to make things right with our customers. We will have an associate reach out to you in the morning so we can further discuss how to move forward. Thank you for your business with us.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.