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ComplaintsforEMS Billing Services, Inc.
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Complaint Details
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Initial Complaint
04/25/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
see attached Please find attached a letter to the company called Billing Services in Omaha, Nebraska, concerning the collection and payment for my supplemental Health Insurance. I have written them several letters and have completed the necessary paperwork to make the monthly payments for a Union negotiated retiree health plan from ZF North America, Inc. (Formerly TRW). As a retiree, I am on a fixed income, and this has caused a lot of problems with my accounts. I had filled out the necessary paperwork last fall when they took over the handling of the money for Humana health plan that had been negotiated prior to ZF taking over the plan from TRW when they boughr them out. Last month I sent a check with my letter to them requesting that they again use the routing and account numbers on that check to complete the automatic withdraw! of the necessary funds, I also said that if they cashed the check I had sent that they agreed and would comply with my request. They did NOT. Also, I have never received a reply to any correspondence other than a standard form letter. Therefore, I am formally requesting to file a complaint with the Better Business Bureau about the above mentioned operation in Omaha, NE.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.