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ComplaintsforStereo West Auto Toys
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
On August 5th 2023 I set an appointment foe 2 weeks later at 9 am for some tinting for my cart windows. One window. When I was told that I had to leave my car there all day I cancelled. The person there told me they would reimburse my credit card. They didn't I called back after checking with my bank and was told it may take a couple weeks. My bank said point of sale fund returns should show up almost immediately. Where's my $224.70?Business response
08/23/2023
Credit Card Refunds take 7-10 Days to show up in your account per our merchant processor.Customer response
09/01/2023
Contacted **** card and started a "Stop Payment" Representative stated it doesn't take 7-10 days to refund money.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.