2 Customer Reviews
Review from JohnEbeGood49
2 stars06/16/2022
AKSARBEN CONCRETE
Review Heading - BUYER BEWARE!
BOTTOM LINE UP FRONT:
The name AKSARBEN Concrete was misleading because they subcontracted my driveway/sidewalk job to ****** Concrete. ******'s crew appears to be mostly (if not all) illegal aliens.
Kirk ****** (owner) and Ray ***** (Managing Partner) from AKSARBEN Concrete were very slow to respond to my concerns. The one (1) day job turned into a seven (7) nightmare. They were quick with emails, texts, and platitudes, but they did not deliver on their promises to resolve the damages to my sprinkler system, have ****** properly backfill the voids where the 'forms' were removed and clean-up the fist-sized concrete, dirt clods and trash left on my lawn by the ****** Crew.
The ****** Concrete crew's handling and finish of the concrete was questionable. 50% of the 'broom finish' of the concrete surface was inconsistent and looked unprofessional, and they left a low spot on my back patio/driveway that puddles with water. Additionally, the crew was called back to fill the voids left when they removed the forms. It was obvious they had very little respect for my property, and the property of my next-door neighbor. They left trash in my yard and my neighbor's yard and their overall cleanup of concrete residue and dirt clods was unacceptable.
After seven (7) days of dodging the issues, Kirk called me and made a comment that 'he was not sure my sprinkler system was working before the driveway job began'. I informed him I would not stand for him trying to weasel out of fixing my sprinkler system and completing the work correctly, that I could turn the matter over to an attorney to resolve the outstanding issues if he continued to be unreasonable and unprofessional. He then threatened me with a lien on my property to which I laughed, telling him there was no mortgage involved and he could spit in the wind for the good that would do for him. I finally resolved the matter with a $500 reduction to the bill.
Aksarben Concrete, LLC Response
06/16/2022
Aksarben Concrete gave that property full attention just like we try to do on every project and with that being said I have nothing more to say.Review from Adam G
1 star11/26/2021
They will take your deposit and then never return your calls. I do not recommend these guys at all. Seems like they may have done some good work in the past but it's obvious that they are having issues now. They took my deposit and I had to hound them for 2 weeks to get a date for when they'd come out. Then they never showed up on that date. I was ignored until I mentioned having to take legal action to get my deposit returned.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.