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Business ProfileforOmaha Douglas Federal Credit Union
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 8251 W Center Rd, Omaha, NE 68124-3110
- BBB File Opened:
- 6/27/2008
- Years in Business:
- 36
- Business Started:
- 1/1/1988
- Alternate Business Name
- Omaha Douglas Federal CU
- Contact Information
Principal
- Ms. Tammy Nelson, President
Customer Contact
- Ms. Gloria Bradley
- Ms. Patty Scarpino, Manager
- Ms. Tammy Nelson, President
- Additional Contact Information
Phone Numbers
- (402) 444-5999Other Phone
- (402) 444-5999
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Phil M
01/08/2022
I had transaction to happen with my checking account with Omaha Douglas Federal CU on 11/23/2021 @ 17:17:28 hours. Amount of transaction was $299.00. I was told to contact their Fraudulent Department.
When I reach out to the Fraud Department (after several call backs), they informed me that the transaction was done to a card that wasn't in my position. The card that I gave to the fraudulent company (Acting as ******) wasn't the one that the transaction was taken from. This Company still disapproved the Fraudulent case and wouldn't return my funds.
I have requested and received a letter from Omaha DFCU of this transaction which proves that the card not in my position was used for this transaction. I'm asking for a reversal of the decision to not grant fund back to my account on this fraudulent case.
Need fair help, please!!!
Thank You
Omaha Douglas Federal Credit Union Response
01/28/2022
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