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Find a Location

American Fence Company, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American Fence Company, LLC

      7722 F St Omaha, NE 68127-1827

    • American Fence Company, LLC

      1605 N Shady Bend Rd Grand Island, NE 68801-8322

    • American Fence Company, LLC

      3301 N 35th St Lincoln, NE 68504-1559

    • American Fence Company, LLC

      47061 Charlotte Ct Sioux Falls, SD 57108-8166

    Business ProfileforAmerican Fence Company, LLC

    Fence Contractors
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers custom wood, ornamental iron, vinyl, chain link and field fences for residential, commercial, recreational, wholesale, farm and ranch uses. They also provide PVC vinyl, electrical gates, openers and construction fences. The company will deliver statewide. This company provides residential and commercial fencing for new construction. This company provides commercial and residential custom wood, ornamental iron, vinyl, chain link and field fencing services. This company provides custom wood, ornamental iron, vinyl, chain link and field fencing for residential, commercial, recreation, wholesale, farm and ranch uses. They also do P.V.C. vinyl, electrical gates, openers, and construction fences.

    Business Details

    This is a multi-location business.

    Find a Location

    American Fence Company, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American Fence Company, LLC

        7722 F St Omaha, NE 68127-1827

      • American Fence Company, LLC

        1605 N Shady Bend Rd Grand Island, NE 68801-8322

      • American Fence Company, LLC

        3301 N 35th St Lincoln, NE 68504-1559

      • American Fence Company, LLC

        47061 Charlotte Ct Sioux Falls, SD 57108-8166

      Headquarters
      7722 F St, Omaha, NE 68127-1827
      BBB File Opened:
      5/16/1994
      Years in Business:
      64
      Business Started:
      1/1/1960
      Business Incorporated:
      12/30/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • American Fence Company
      • TLCB, Inc.
      • American Fence Co.
      • American Fence Co. of South Dakota
      • TLMV, Inc.
      Business Management
      • Ms. Penny Stiffler, Residential Project Manager
      • Ms. Laura Evans, Commercial Project Manager
      • Mr. Calvin Bender, Vice President
      • Mr. Mike McKinney, Branch Manager
      Contact Information

      Principal

      • Mr. Mike McKinney, Branch Manager

      Customer Contact

      • Ms. Penny Stiffler, Residential Project Manager
      • Ms. Laura Evans, Commercial Project Manager
      • Mr. Calvin Bender, Vice President
      • Mr. Jon Plugge, Branch Manager
      • Mr. Jared Boettcher, Residential Sales Estimator
      • Mr. Matt Vogel, Vice President
      • Mr. Todd Levine, Owner
      • Mr. Mike McKinney, Branch Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/04/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Payment in full, $********, was completed on August9, 2021. A tentative service date was set for early October. Email communication and phones calls show service date being pushed to November, and finally, December. On 11/29/21, American Fence company removed existing fence from my property and I was told at that time it would be a 2 day job, one week at the most, and that all supplies were on hand. One week passed and I called the office on 12/6/21, at which time I was told the gates were being fabricated and would be delivered on 12/8. 12/13 came and I spoke to Julie in the office, who was **************, and she explained that the issue was in fact not with the gates but with the panels not being delivered. At that point she told me it was approximately one week out for delivery and I would then be scheduled. After yet another weeks goes by, me still without a fence on my property, I reach out and am told that the truck has a confirmed delivery date of the week of 12/27. I have in writing that if the truck arrives early that week, my fence will be installed later that week, and if the truck arrives later in the week that the fence will be installed early the next week. I am Now in my 6th week without a fence and no further communication from American fence despite my attempts to contact them for services owed to me.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Emily M

      1 star

      12/13/2023

      I wish I had known this information before I contacted them, however, they initially installed the fence, so I thought they were the one to call to repair it. I calIed for a repair in 2021, over and over. It was finally repaired the next summer 2022, and I was told the email was sent to the wrong address. I too, have had a horrible experience with the customer service. This is in reference to the storm in July of 2023. The costs was outrageous for replacing 2 pickets, 1 top rail and 1 post. I was told they had to order pieces and they had not come in. I don't think they used new pickets, but I'm not sure. I paid a deposit in July and someone eventually came to repair it November 21. One person came, did not ring the doorbell or knock so I wouldn't have known if I hadn't looked out my window. I called and called and left messages. No one returned my call. I called to request a little of my money back because I don't think they used new pickets, but was told 2 people came out and since my fence is repaired I owe the remaining amount on the contract. She was rude and began to raise her voice. Never again!

      Local BBB

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