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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/07/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I used to be a travel nurse and used this company as my recruiting company. I have not nursed in over two years. I have repeatedly asked them to stop contacting me about assignments. Every time I ask, they assured me I'll be taken out of their contact list, but I keep getting emails and text Sometimes three times a week. I contacted them personally by phone they hung up on me. It's borderlining on harassment, and I would like it to stop. They keep saying reply stop to the text I replace talk to the text someone else text me in a week I called. The girl was **** and hung up on me. I don't know what else to do. I don't even nurse anymore.Business response
02/15/2023
I have removed you from our marketing list if you have additional questions please reach out to me directly at **********************************Initial Complaint
05/07/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company has given me the run around i have been having issues with my recruiter and i have called corporate 4 times now about the issue and was told all four times that somebody would contact me and nothing ever came of it and i would like for this issue to be resolvedBusiness response
06/07/2022
Business Response /* (1000, 5, 2022/05/17) */ Contact Name and Title: Peyton ******, HR Contact Phone: ************ Contact Email: ********************************** Hello, Thank you for reaching out! I am sorry to hear about your experience. We received the case from BBB on 5/9/2022. On 5/10/2022 our HR team reviewed this with your Recruiter and the Recruitment Manager. On 5/11/2022 your Recruiter emailed you as part of that follow up. Should you have any questions or should this resolution not be sufficient, then please contact me directly via phone or email. Consumer Response /* (2000, 7, 2022/05/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes i accept this response i did hear from the recruiter that i was working with and he cleared some things up for me and i apologize on my behalf for raising such a fuss about itInitial Complaint
11/11/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I have asked numerous recruiters to remove me from the list of people they spam daily with calls, texts, and emails. Instead they pass my information along to the next person. I haven't inquired about a travel position in many years and this harassment continues despite my multiple weekly attempts to get this resolved. Please help me resolve this continued harassment and spam!!Business response
11/22/2021
Business Response /* (1000, 5, 2021/11/17) */ Contact Name and Title: Peyton ******, HR General Contact Phone: ************ Contact Email: ********************************** Kristy ********* has been removed from our marketing lists. Please contact HR contact (contact information included with business response) if there are further questions or concerns. Consumer Response /* (2000, 7, 2021/11/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) As long as this company stops text messaging, emailing, calling, and spamming me in all of their attempts, I am satisfied. I think it's ridiculous it had to come to this to get my name removed after asking countless people over several years. I will not hesitate to reopen this case should the harassing continue. Thank you BBB!
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Contact Information
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
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TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.