ComplaintsforNJP Heating & Cooling
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Complaint Details
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Initial Complaint
12/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Nick installed a new Thermostat. Soon after I started receiving emails that the heat pump was on too long. Several phone calls were made to Nick, with a response he would be over to look at it. Nick never showed up and never called to say he wasn't coming. When we called him to see where he was he had a new excuse, stitches, covid etc. We told him we would turn him into BBB and he said "do what you need to do". If my **** bill is high I am going to expect Nick to pay my bill. I need Nick to come over ASAP and fix what he did wrong.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.