Business ProfileforCelebrity Homes

We purchased our Celebrity Home May of 2023. We have had significant issues with drainage in our backyard from other homes that have been built behind our property. Our home sits on the bottom of a hill and have experienced unnecessary runoff from the new builds behind our home. Currently, there are two new builds directly behind our property and have significant amount of mud flow that has covered 3/4 of our backyard. The mud has flowed under our established fence, ruining all the sod, sprinkler heads (which are completely covered in 5 inches of mud), landscaping and hardscaping. One panel of our fence is bowed due to several inches of mud pushing against the fence. Our sod was put in July of 2023 and a fence in the same month and year. The new builds behind our property were newly graded with soft soil. Though we cannot help mother nature, no measures were taken to prevent damage to established homes and yards. A black fabric temp fence had been placed along the new build site, however, heavy machinery has ripped most of it down. No drains, no sandbags, no hay bales were used to prevent the damage to our yard and fence. We have 5 inches of mud extending 16 feet from our fence line into the middle of our yard. Our side yard also is covered in mud and trash (gloves, water bottles, nails) from the new build site. I have emailed the Celebrity Homes representative and warranty department three times in the past week (5/13/24) to discuss a resolution and fix but with no responses as of 5/22/2024. I have several pictures and videos of the damage.