Complaints
This profile includes complaints for American Senior Benefits Midwest's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 3 total complaints in the last 3 years.
- 0 complaints closed in the last 12 months.
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Initial Complaint
Date:10/25/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
this company calls me non stop. they called my phone over 16 times today and yesterday stating they have items i need. I have asked them numerous times to stop calling me and they hang up immediately. This is unacceptable. The calls are non stop at all hours of the day and they never are nice about removing me from the call list. I am not needing their services nor ever requested them. they spoof their phone number so i have no way of blocking them so they call day after day over and over and over again.
Business Response
Date: 10/25/2023
I apologize for the experience you had; however, this complaint was filed to American Senior Benefits of The Midwest. We do not service the Florida area, we only service the following areas Nebraska, Iowa, Missouri, Kansas and South Dakota. I assure you we at ASB of the Midwest do not conduct business that way.
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