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ComplaintsforLincoln Financial Group
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/01/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
This has been an on going issue since 4/12/2021. I had a **** ******* procedure done, my employer changed insurance 6/1/2021. I had a 2nd part to the procedure that had to wait due to infection. Once I had that portion done my new insurance had kicked in. Lincoln financial is refusing to cover the first portion of the procedure now. The dental office spoke with representative George ******** who said that this would be covered, as of today's date the claim is still being denied. I am now expected to pay my dentist $*** for work that should be covered under my policy. I have also attached the appeal letter sent from my dentists office to Lincoln Financial.Business response
02/28/2023
Lincoln Benefit Life Policyholder Services ************
** *** ****
************* ** *****
Insurance correct
This is not Lincoln Benefit Life. ** *** ********** ***** ******
Business response
03/16/2023
Please see response from Lincoln Financial Group.
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Customer Complaints Summary
126 total complaints in the last 3 years.
56 complaints closed in the last 12 months.