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ComplaintsforKJK Lawn Care
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Complaint Details
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Initial Complaint
12/22/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
KJK lawn care quoted me $*** for 6 fertilizer applications in April 2021. I agreed to this. I received a first bill for $****** which I paid on 6/6/21. I received another bill in September for $****** which would have put the total over the agreed upon $***. I emailed KJK multiple times asking for clarification and never received. I never received another invoice. On 12/21/21 I received an email indicating I owed $*** at this time which is more than the overall agreed upon amount and didn't deduct the $*** paid in June 2021. I indicated I would would pay the now $****** due ($*** plus late fees) but wanted dates the service was provided. We have cameras and alarms on our fences and no service was found on our history of looking at our cameras. Josiah ****** from KJK indicated that he would not give me dates of service as he was offended that I was asking. He continued to say I now owed $*** despite never being billed for this and it being over the original $*** (not even considering payment already made). He stated he was going to submit to collections and put a lien on my home. I have never revived a signed contract. I have now paid $*** on 6/6/21 and $*** on 12/22/21 to pay any invoices charges. So my account is paid in full based on invoices and agreed upon rate of $***. But he continues to say he will file for collections if I don't pay another $*** (for what I am not sure). This company also collected $*** from us in November 2020 for Christmas lights that they are refusing to return.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.