Business ProfileforMobility Plus Omaha

This was for a mobility scooter for my husband bought by a kind church in our area . It was bought Nov. Of 2021 worked for less than 2 months . Took mobility plus 4 months to even agree to fix it even though it was under warranty . Then took 6 more months to get it back . Lasted again 2 months . Still under warranty but mobility plus will not fix it unless we pay for the labor . The manufacturer ***** ******** said they have to stand behind the warranty and repair the unit . That we are not at all responsible for labor . And we can't take the unit else where to cover the warranty it has to go threw the company that sold the unit. So now I have this none working scooter in my home that out of over a year has only worked 3 months at most . It has left him stranded so many times. He can't be stranded how's he suppose to get it and himself home . This has caused so much stress in our lives . Imagine all we want is a working scooter . I honestly don't believe there repair guy Ian knows what he is doing . This is not the only scooter Marvin has had and we have Never went threw this at all with any other scooter or company . In talking to other companies they will not carry this scooter . They say that scooter has to many issues . Now we even gave what I think was a good option for all and even better for them cut a check for ****** take this scooter. Your done with us were done with your company and this scooter . This company is supposed to be a company that helps the disabled is helping the disabled leaving them on streets broke down trying to figure out how to get a heavy scooter back home . I believe we have been as patient as we can be we know there tired of this scooter and us . They will no longer respond to us . This has been such hassle with this company . They don't have good business practices at all . Even before we got to this point they don't call back they don't keep you updated on what's going on . You as the customer have to always track them down .