Business ProfileforCompetitive Contracting, LLC

We recently had a roof done at our house, and from what we know about it seems to be a great job, even fixed up our chimney and repainted the stainless steel trim that should have been white in the first place, but they made it right. The work as I said it all seems to be good and looks great. Haven’t lost a shingle yet. The owner is great she’s responsive every time I worked with her, my issue lies with their “project manager” Mike. I had an issue where the city of Omaha informed me no permits were pulled and that the company was not licensed as a contractor in town. I called Ali after speaking to her about the permits earlier in the day to inform her what the City of Omaha had said about them not being licensed (figured that would be a good thing to know that the City is saying that about your company my bad for trying to be helpful) and the phone was passed off to Mike. Mike definitely has an Ego to him where his stuff don’t stink, he gets defensive very quick. They said he got defensive because I was upset.. but I have a right to be upset after paying 13k for a roof and the city telling me it was not done correctly or by a licensed company. I was giving Ali the benefit of doubt by just informing her what I was told. I told the owner that I only want to work with her from now on. I would recommend the work, however I would not recommend the project manager. Mike proceeded to block my number from contacting the company cause he was upset or his feeling were hurt unsure of the reason however that is not how you handle a CUSTOMER that is upset about spending 13 k with you. Very unprofessional and I hope that company can make some changes as I always want to support the local companies it would have been a 5 star job with out the defensive egotistic fella.