Business ProfileforBurton A/C Heating Plumbing and More

I called Burton about the $93 or it’s free promotion to get a drain unclogged at my mothers house. I mentioned the promotion right away on the phone. The plumber came out to her house the same day. He came in with no tools. He looked at the drain and said it would be $400. Then he charged her $89 on her card for just coming out. I called Burton right away when I found that they had charged her and didn’t fix anything. They told me somebody would call me back to discuss this. The next day nobody had called me so I called another company. This plumber came out with tools in hand and unclog the drain in under an hour charging me $189. I feel as if the plumber from Burton saw that my mother was old, lived alone, in a low income area, and a woman who just suffered a stroke, and took advantage of the situation. I should have been there to help her but I thought I could trust Burton since they are a large company in Omaha. I again called Burton back the next day and they again said somebody would call me. This happened on Wednesday and it is now Friday and nobody has called me. I have called twice and told both times they would contact me. This is false advertising and taking advantage of vulnerable consumers. I would like the money refunded as stated in the ads I attached.