Business ProfileforBurlington Capital

I was visiting one of their properties located **** ********* ******* *********** ** ***** called ******* ** **********. On March 27th, upon going to the visitor section, per the signage arrow, the rental car I was driving was missing. I called the police who advised me the car was towed by ***** ******, who was contracted by ******* apartment complex. The tow company refused to disclose their location to retrieve my belongings, which had my medical device, necessaties needed to return to ******* via *** airport. I contacted ******* ** ********** who also refused to disclose the location of ***** ******. I called their management, Burlington Properties, spoke to Ann ***** who blew us off, referring me back to ********** *******. I ** * **** ******** ******* ******* *********** *** had my car illegally towed and was denied access to personal belongings. Teresa from the apartment complex stated my 88yo grandmother who has never driven and deaf should know the parking spaces for visitors. I parked where their sign directed me and was penalized and inconvenienced.