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Find a Location

YMCA of Greater Omaha has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • YMCA of Greater Omaha

      430 S 20th St Omaha, NE 68102-2506

    • YMCA of Greater Omaha

      5404 S 168th St Omaha, NE 68135-5417

    • YMCA of Greater Omaha

      5616 L St Omaha, NE 68117-1333

    • YMCA of Greater Omaha

      3501 Ames Ave Omaha, NE 68111-2752

    • YMCA of Greater Omaha

      235 Harmony St Council Blfs, IA 51503-3108

    Business ProfileforYMCA of Greater Omaha

    Recreation Center
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company is a recreation center that offers sports programs, aquatics, child care, youth activities, camps, senior programs and health and fitness classes.

    Business Details

    This is a multi-location business.

    Find a Location

    YMCA of Greater Omaha has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • YMCA of Greater Omaha

        430 S 20th St Omaha, NE 68102-2506

      • YMCA of Greater Omaha

        5404 S 168th St Omaha, NE 68135-5417

      • YMCA of Greater Omaha

        5616 L St Omaha, NE 68117-1333

      • YMCA of Greater Omaha

        3501 Ames Ave Omaha, NE 68111-2752

      • YMCA of Greater Omaha

        235 Harmony St Council Blfs, IA 51503-3108

      Location of This Business
      430 S 20th St, Omaha, NE 68102-2506
      BBB File Opened:
      3/30/1999
      Years in Business:
      158
      Business Started:
      2/1/1866
      Number of Employees:
      1000
      Alternate Business Name
      • YMCA
      Business Management
      • Lance Cohn, COO
      • Rebecca Deterding, President/CEO
      Contact Information

      Principal

      • Rebecca Deterding, President/CEO

      Customer Contact

      • Lance Cohn, COO
      • Rebecca Deterding, President/CEO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James R

      1 star

      08/24/2022

      I was falsely accused of inappropriate behavior at the downtown branch on August 19, 2022. The worker told me to collect my things and leave, in front of others instead of privately. He didn't care about my statement that it wasn't true. After I left, I was called by the director and told that the accusation was fabricated. This was very embarrassing and humiliating and could have ruined my reputation. It's upsetting to me that anyone can make a statement like that, and the accused is guilty until proven innocent. There should be a policy in place where investigation takes place before someone is confronted. People who fabricate stories like this should lose their memberships. If you join the Y, please be aware that anyone who doesn't like the look of you can make up a story and get you thrown out.

      YMCA of Greater Omaha Response

      09/01/2022

      Thank you for reaching out about the incident that happened at the Downtown YMCA on August 19th. Unfortunately, we had a member stand by his comments that there was inappropriate behavior and he was uncomfortable about going in the sauna and men's fitness center. When we were informed of what happened, we called you to discuss the situation and to make sure it doesn't happen again. We wanted to make sure we heard both sides of the story and not just the accuser, which is why we called you. I do apologize for our staff publicly addressing the situation with you rather than privately and they have all been educated on the proper ways to deal with these type of situations going forward.

      Customer Response

      09/01/2022

      I also stand by my comments. I already heard from the director, on the 19th, that the account was fabricated. Towels or clothing is not required in the fitness center sauna or steam room. Speaking for myself, after I've been in the sauna for only 5 minutes, all my blood is at the skin surface, trying to cool myself. I think this individual is just not comfortable with nudity.

      Local BBB

      BBB of Midwest Plains

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