ComplaintsforNearby Towing, LLC
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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On November 2nd, I had a flat tire while driving on the highway *****************. I called Nearby Towing for service. They informed me that they could only change tires and not replace them and I agreed, as they were the only business I got ahold of at that point. Another service provider called me back and could do all of the services I initially requested and could get there earlier, so I called Nearby Towing to cancel my scheduled service. The employee said no problem and that they would issue a refund. Nearly 3 weeks later, I haven't received a refund and the same employee said that the driver arrived on scene and he could not refund me. I never saw the other driver or received services and find it frustrating that the business is now saying something different, as opposed to what was said the same day when canceling service. I believe I should be refunded the charged amount of $*** and can provide any additional information if pertinent. I also have the contact information for the technician that actually serviced my vehicle if that is useful as well.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.