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Find a Location

Thrasher Foundation Repair has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThrasher Foundation Repair

    Waterproofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.09/5stars

    Average of 102 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1981

    Years in Business: 49

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    For more than 40 years, Thrasher has helped homeowners preserve and improve the value of their homes using proven basement waterproofing and structural repair solutions.

    Products & Services

    Thrasher provides foundation repair for settling and wall stabilization, basement waterproofing, concrete lifting and leveling and gutter solutions.

    Business Details

    This is a multi-location business.

    Find a Location

    Thrasher Foundation Repair has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      11844 Valley Ridge Dr, Papillion, NE 68046-6229
      BBB File Opened:
      4/1/1981
      Years in Business:
      49
      Business Started:
      3/1/1975
      Business Incorporated:
      10/26/2009
      Accredited Since:
      4/1/1981
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      500
      Alternate Business Name
      • Foundation Supportworks by Thrasher
      • Thrasher, Inc.
      • Thrasher
      • Midwest Foundation Repair
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 5:00 PM
      Business Management
      • Mr. Greg Thrasher, Chairman/Co-Owner
      • Mrs. Nancy Thrasher, Co-Owner
      • Mr. Dan Thrasher, CEO
      • Ms. Kari Yost, Senior Director of Human Resources
      • Mr. Nick Rohe, President
      • Mr. Scott Wyman, Vice President of Customer Care
      • Mr. Brian Hamer, Customer Care Manager
      • Mr. Ian Thornhill, Customer Care Team Leader
      Contact Information

      Principal

      • Mr. Dan Thrasher, CEO

      Customer Contact

      • Mr. Greg Thrasher, Chairman/Co-Owner
      • Mrs. Nancy Thrasher, Co-Owner
      • Mr. Brent LaSure, Legal Counsel
      • Mr. Dan Thrasher, CEO
      • Ms. Kari Yost, Senior Director of Human Resources
      • Mr. Nick Rohe, President
      • Mr. Scott Wyman, Vice President of Customer Care
      • Mr. Eric Beck, General Manager
      • Ms. Elizabeth Odorisio, Regional Director
      • Ms. Shae Mapes, General Manager
      • Mr. Brian Hamer, Customer Care Manager
      • Mr. Ian Thornhill, Customer Care Team Leader

      Customer Complaints

      33 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/31/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I called Thrasher Foundation Repair because I believed the concrete slab floor of my house was sinking. I based this assumption on the new appearance of cracks in the interior walls, gaps underneath the bathtub, and doors that no longer close. ******** **** * ******** ***** ******* *o investigate. I believe he intentionally lied to me. ****** said there was a three inch drop, but did not specify the points associated with the drop. Based on my assessment, the drop in the floor was significantly less than three inches. ****** said all cement slab floors are placed on the foundation. This is not true. ****** said he dug down on the outside foundation and saw that the floor was placed on the foundation. There was no evidence of digging on the outside of the foundation. ****** said that the house needed twelve piers placed around the foundation for support, which would cost $38,223.38. ****** pressured me to immediately accept the bid. Thrasher sent a second salesman (**** *******) to provide a second opinion. ******* tapped the floor with the end of a four-foot level and said that there was a hollow space under the slab (I question whether it’s possible to tell through 31/2 inches of concrete covered by carpeting). ******* said the foundation was fine. ******* recommended foam injection under the entire floor to lift and stabilize the floor. He quoted a cost of $9,459.22, which I accepted. My concern is that if I had been less familiar with house construction or had been more gullible, I would have paid nearly $29,000 more than was necessary for repairs that were not needed and could have actually caused damage to my undamaged foundation. I am concerned that other elderly people in similar situations may be taken advantage of and provided unnecessary and costly repairs by **** ****** ** ************** ** *********
      Read More

      Customer Reviews

      102 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nancy T

      1 star

      06/02/2024

      I paid nearly$16000 for waterproofing and this year we had our first heavy rains and our basement flooded! When I called for service they sent a service tech which is another way of saying salesman. He says we didn't but the full package so it's not their problem but for another$8000 upfront they can fix it. now they keep trying to sell me on it .I will never reccomed them to anyone they seem to be a scam to me. I haven't even paid 1/3 of original repair and they want more money .Can't believe this is a part of Theasher.

      Thrasher Foundation Repair Response

      06/10/2024

      Hi Nancy, Thanks for reaching out. We would like to try and understand more of what is happening. We reached out via email to you, and you gave us Ron T****'s information. We have tried to contact him 3 different times and unfortunately have not heard back from him. I know you have been emailing Bret. If you could talk with him or Rich who is the GM we would like to see how we can help you get this resolved. Thanks.

      Local BBB

      BBB of Midwest Plains

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