![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforBig Iron Auctions
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 266 Beaver St, Saint Edward, NE 68660
- BBB File Opened:
- 7/31/2014
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Big Iron Auction Company
- Business Management
- Geoff Sager, Director Business Development
- Ronald Stock, Founder/CEO
- Mark Stock, Founder/CEO
- Contact Information
Customer Contact
- Geoff Sager, Director Business Development
- Ronald Stock, Founder/CEO
- Mark Stock, Founder/CEO
Customer Complaints
7 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/15/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brad F
06/22/2023
Big Iron Auctions Response
07/14/2023
Thank you for
posting information related to your purchase experience and providing us with
an opportunity to respond. Regarding
payments for items purchased at auction, we offer four forms of payment. There are specific limits for each payment type,
which we outline in the FAQ section of our website.
For items carrying
a value of =$5K USD, payments can be paid for with a credit card. Any items valued
at =$15K USD can be paid for using our online ACH option. Payment can be made
for all items via wire or a bank-to-bank ACH transfer. All payments are due within 48 hrs. of an
invoice being issued to you for your purchased items.
We
understand your concerns and appreciate the feedback you provided about your experience. However, we make every effort to provide explanations
around payment options. Please note that
we’ll consider your experience as we look to continue to enhance the BigIron Auctions
purchase experience.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.