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Smart Chicken has 1 locations, listed below.

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    Business ProfileforSmart Chicken

    Fast Food Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13151 Dovers St, Waverly, NE 68462
    BBB File Opened:
    11/29/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/29/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    October 09, 2023 and November 04, 2023 I purchased multiple packs of chicken from this company and I was not pleased with the quality of these items. I explained below how, I, was not pleased with these items. I've purchased Chicken Breast as well and was not pleased. I tossed the package info for that purchase it was not in good standard it seem like it sat in vinegar or something. All the others was bruised, bloodshot, bones broken, the skin was discolored and in very bad shape. I've purchased chicken from this company for years, this chicken has gone down tremendously. I get chicken that seems like it's not processed properly. I have to proccess the chicken all over again (feathers, skin and excess hair). I tried calling this company several times @ (**** ******** **** phone ring until it's is busy. I cannot get a hold of anyone and I've also wriiten them ****** ***** ** Waverly, NE 68462 . I've never received a response either way and this is unexceptable. I do not understand, why, the quality of their product has gone down. I am not interested in buying chicken that look subpar. The supermarket Food Bazaar told me to reach out to you for any issues I have. The total is $22.00 when rounded to the nearest dollar. Prices for Chicken Organic Chicken Party Wings - Wingettes And Drummettes (1) $7.55 Barcode *************) Sell By October 17, 2023 Other Numbers ******* **** ** *****  (2) $7.41 Barcode (************* **** ** **** ******* *** **** ******* ******* **** ** ***** *** ***** ******* ************** **** ** **** ******** *** **** ******* ******* **** ** ***** *** ***** (************) Sell By Date November 10, 2023 Numbers ******* **** ** *****  (5) $8.56 Mistakenly misplaced this label somehow I don't know how to upload pictures from my computer and don't want to start this over on my cellphone after getting this far in completing this form. I will hold o to the labels for the next 7 days before tossing them. Hopefully I get a response before then.
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    Customer Reviews

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    Local BBB

    BBB of Midwest Plains

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