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ComplaintsforSmart Chicken
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Complaint Details
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Initial Complaint
11/29/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
October 09, 2023 and November 04, 2023 I purchased multiple packs of chicken from this company and I was not pleased with the quality of these items. I explained below how, I, was not pleased with these items. I've purchased Chicken Breast as well and was not pleased. I tossed the package info for that purchase it was not in good standard it seem like it sat in vinegar or something. All the others was bruised, bloodshot, bones broken, the skin was discolored and in very bad shape. I've purchased chicken from this company for years, this chicken has gone down tremendously. I get chicken that seems like it's not processed properly. I have to proccess the chicken all over again (feathers, skin and excess hair). I tried calling this company several times @ (**** ******** **** phone ring until it's is busy. I cannot get a hold of anyone and I've also wriiten them ****** ***** ** Waverly, NE 68462 . I've never received a response either way and this is unexceptable. I do not understand, why, the quality of their product has gone down. I am not interested in buying chicken that look subpar. The supermarket Food Bazaar told me to reach out to you for any issues I have. The total is $22.00 when rounded to the nearest dollar. Prices for Chicken Organic Chicken Party Wings - Wingettes And Drummettes (1) $7.55 Barcode *************) Sell By October 17, 2023 Other Numbers ******* **** ** ***** (2) $7.41 Barcode (************* **** ** **** ******* *** **** ******* ******* **** ** ***** *** ***** ******* ************** **** ** **** ******** *** **** ******* ******* **** ** ***** *** ***** (************) Sell By Date November 10, 2023 Numbers ******* **** ** ***** (5) $8.56 Mistakenly misplaced this label somehow I don't know how to upload pictures from my computer and don't want to start this over on my cellphone after getting this far in completing this form. I will hold o to the labels for the next 7 days before tossing them. Hopefully I get a response before then.Business response
12/07/2023
Dear BBB, Thank you for sharing the comments and questions. We have contacted the patron to address their questions and have resolved the concern.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.