Business ProfileforExecutive Pools, LLC

#1) Signed contract and weekly service contract dated 03/24/2022. Contract was not completed as outlined and services were incomplete. ( I will forward a copy of the signed contract as I had difficulty sending with this document) #2) $ 600 for opening pool. Initially, was quoted $300 but was informed pot cleaning that it was $600 ( due to size of the pool and debris etc) #3) The outline of contract: Work description-each and every service duty outlined was NOT completed and never at any time did the work person stay for 1 hour but weekly informed us that he " was very busy and only had 1 hour) There was no vacuuming, brushing or balancing of water done. #4) It became obvious to us that he had no idea how to maintain this pool. He never cleaned the large filters on his last day ( broken contract) and was unable to diagnosis ANY issue or question. I would have expected that he consult a partner or colleague but that never happened. We purchase a pool heater for $3500 and was told to have the propane " turned on" which we did for $700. Following, he was hook up the heater to the pool but allegedly there was a missing piece. The following week we were told that he did not have time to pick up the piece and we would need a electrician to complete the job. The $3500 heat remains unattached. There was always a reason/excuse of what he could do or not do and we never seemed to develop a mutual working relationship. I called him a couple of weeks ago to re establish that we had a mutual contract however I was told that we did NOT have a contract and that was the last conversation and no further empty visits.